Frequently Asked Questions
At Helix Hearing in Warragul, we offer a variety of hearing aids to suit different needs and preferences. Our range includes behind-the-ear (BTE), in-the-ear (ITE), receiver-in-canal (RIC), and completely-in-canal (CIC) hearing aids. Each type is designed to provide the best possible hearing experience based on your specific hearing loss and lifestyle.
If you frequently ask people to repeat themselves, struggle to hear in noisy environments, or feel that conversations are muffled, it might be time for a hearing assessment. Our audiologists in Warragul can conduct a comprehensive hearing test to determine if a hearing aid would benefit you.
Helix Hearing in Richmond provides a full range of services for hearing aid users, including hearing aid fittings, regular check-ups, and ongoing support. Our team ensures your hearing aids are perfectly tuned to your needs and provides maintenance and troubleshooting support.
Yes, Helix Hearing offers trial periods for hearing aids so you can experience their benefits in your daily life before making a commitment. Visit our Richmond clinic to learn more about our trial options and find the right hearing aid for you.
A hearing check at Helix Hearing in Gippsland includes a detailed assessment of your hearing ability. Our audiologists will conduct a comprehensive hearing test to determine the type and degree of hearing loss, if any.
It is recommended to have your hearing checked annually, especially if you are over 50 or have a history of exposure to loud noise. Regular checks help in early detection and management of hearing loss.
Yes, Helix Hearing offers specialized hearing tests for children aged 9-months old and above. Our audiologists are trained to perform paediatric hearing assessments and provide a comfortable and friendly environment for kids.
During a hearing test at Helix Hearing, you will undergo several evaluations to assess your hearing capability and ear health. This includes pure-tone audiometry, speech tests, and middle ear assessments. The process is painless and helps in creating a tailored hearing care plan.
A comprehensive hearing test at Helix Hearing in Richmond typically takes about 45 minutes to an hour. This allows our audiologists enough time to thoroughly evaluate your hearing and discuss the results with you.
Bring any previous hearing test results, a list of medications you are currently taking, and details of any hearing issues you have been experiencing. This information helps our audiologists provide the best possible care.
While same-day appointments may be available, it is best to call ahead to ensure availability. Helix Hearing strives to accommodate urgent needs and will do their best to schedule a convenient appointment for you.
Common signs include difficulty understanding speech, frequently asking others to repeat themselves, turning up the volume on devices higher than usual, and feeling that people are mumbling. If you notice these signs, it’s time to schedule a hearing test.
At Helix Hearing in Richmond, our audiologists offer comprehensive hearing care services, including hearing assessments, hearing aid fittings, tinnitus management, and earwax removal. Our experienced team uses state-of-the-art equipment to ensure accurate diagnoses and effective treatments.
You can schedule an appointment by visiting our website and filling out the online booking form, calling us directly at 03 9967 6160, or stopping by our clinic at 449 Swan St, Richmond. We strive to accommodate your needs promptly and provide the best hearing care possible.
During a hearing test at our Bairnsdale clinic, you will undergo a series of evaluations, including pure-tone audiometry, speech tests, and middle ear function assessments. These tests help us determine the type and degree of your hearing loss, if any, and allow us to tailor a suitable treatment plan.
Yes, we provide hearing tests for individuals of all ages, from infants (>9 months old) to seniors. Our audiologists are skilled in conducting paediatric hearing assessments as well as adult and workplace hearing evaluations.
It is recommended to have your hearing tested annually, especially if you are over 50 or have been exposed to loud noises. Regular hearing tests help in the early detection and management of hearing loss.
While same-day appointments may be available, it is best to call ahead to confirm availability. Our clinic in Sale aims to accommodate urgent needs and schedule convenient appointments for our patients.
Our audiologists in Narre Warren hold master’s degrees in audiology and are experienced in providing comprehensive hearing care. They are committed to ongoing education and staying updated with the latest advancements in hearing technology.
Helix Hearing’s audiologists are independent professionals not affiliated with any hearing aid manufacturers. This allows them to offer unbiased recommendations tailored to each patient’s unique needs, ensuring the best possible hearing solutions.
At Helix Hearing in Bairnsdale, we offer a range of hearing aids, including behind-the-ear (BTE), in-the-ear (ITE), receiver-in-canal (RIC), and completely-in-canal (CIC) models. Each type is selected based on your specific hearing needs and lifestyle.
We provide trial periods for hearing aids to ensure they meet your needs. During the trial, you can experience the benefits of different models in your daily life. Visit our Bairnsdale clinic to learn more about our trial options.
Our audiologists will help you choose the right hearing aid by assessing your hearing loss, lifestyle, and communication needs. We provide personalized recommendations and offer a range of hearing aids to ensure the best fit for you.
After receiving your hearing aids, we offer ongoing support, including regular check-ups, adjustments, and maintenance services to ensure your hearing aids continue to function optimally.
A hearing test at Helix Hearing in Narre Warren includes a detailed evaluation of your hearing abilities, middle ear function, and speech understanding. Our comprehensive approach ensures accurate diagnosis and effective treatment plans.
To prepare for your hearing test, bring any previous hearing test results, a list of current medications, and details of any hearing issues you have been experiencing. This information helps our audiologists provide the best care.
Helix Hearing in Traralgon is equipped with state-of-the-art technology and staffed by experienced audiologists who provide thorough hearing assessments and personalized care. Our commitment to independent practice ensures unbiased recommendations.
You can book a hearing test by visiting our website, calling our Traralgon clinic directly, or filling out the online booking form. We aim to make the appointment process as convenient as possible for our patients.
At Helix Hearing in Moe, we offer various hearing aid options, including BTE, ITE, RIC, and CIC models. Our audiologists will help you choose the best option based on your hearing needs and lifestyle.
We ensure proper fitting of hearing aids through a detailed assessment process that includes ear impressions if required for custom fittings, Real Ear Measurements to ensure your hearing aids are meeting the prescription level for your hearing loss, adjustments during the fitting appointment to ensure comfort and optimal performance, and objective testing to measure improvement to make sure your hearing aids are the right fit for you.
A tinnitus test at Helix Hearing involves a comprehensive assessment to determine the severity and nature of your tinnitus. Our audiologists use specialized tests to diagnose the condition and recommend appropriate treatment options.
Yes, Helix Hearing offers various treatment options for tinnitus, including sound therapy, counseling, and the use of hearing aids with tinnitus masking features. Our goal is to help you manage your symptoms effectively.
Helix Hearing uses safe and effective ear wax removal methods, including microsuction and curettage. These procedures are performed by trained audiologists to ensure comfort and safety.
The frequency of ear wax removal depends on individual needs. Some people may need it more frequently if they produce more wax or use hearing aids. Our audiologists can advise you on the best schedule based on your ear health.
Yes, ear wax removal at Helix Hearing in Melbourne is performed by experienced audiologists using safe techniques like microsuction, which minimizes the risk of damage to the ear canal and ensures effective removal of ear wax.
You can book an ear wax removal appointment by calling our Melbourne clinic, visiting our website, or filling out the online booking form. We offer flexible scheduling to meet your needs.
Helix Hearing offers hearing tests at multiple locations, including Richmond, Narre Warren, Bellerive, and Gippsland. You can find the nearest clinic by visiting our website and using the location finder or contacting us directly for assistance.
During a hearing test, you will undergo a series of evaluations, including pure-tone audiometry, speech tests, and middle ear function assessments. These tests help determine the type and degree of hearing loss, if any, allowing our audiologists to develop a personalized treatment plan.
An ear test generally refers to a broader evaluation of ear health, including checks for ear infections, ear wax build-up, and other issues. A hearing test specifically assesses your ability to hear and understand sounds. At Helix Hearing, we provide comprehensive ear and hearing assessments to ensure your overall ear health.
Yes, Helix Hearing offers ear tests for children aged 9 months old and above. Our audiologists are trained to handle paediatric assessments, providing a comfortable and thorough evaluation of your child’s ear health and hearing ability.
A hearing test for kids at Helix Hearing includes a detailed history of hearing and ear health, pure-tone audiometry, middle-ear function tests, and speech audiometry depending on the child’s age. These tests help identify any hearing issues early on.
In Australia, infants undergo hearing screenings at birth. As they grow, it is important to know that regardless of age, it’s recommended to have your child’s hearing tested if there are any concerns about their hearing ability. Regular screenings are advised as they grow to monitor their ear and hearing health and address any issues promptly.
It is important to have a hearing loss test to detect any issues early, allowing for timely intervention and treatment. Early detection can prevent further deterioration, improve communication abilities, and enhance overall quality of life.
You can find a hearing screening near you by visiting Helix Hearing’s website and using the clinic locator tool. Helix Hearing has multiple locations across Gippsland, Melbourne, and Tasmania, making it convenient to find a clinic close to you.
Regular hearing screenings help in early detection of hearing loss, allowing for prompt management and treatment. This can prevent further hearing deterioration, improve communication, and enhance overall quality of life.
Phonak hearing aids offer advanced features such as automatic adaptation to different sound environments, Bluetooth connectivity, rechargeable options, and advanced noise management. These features enhance listening comfort and clarity.
You can schedule a consultation with our audiologists to discuss your hearing needs and trial Phonak hearing aids. Helix Hearing offers trial periods to ensure the hearing aids meet your expectations before making a purchase.
Signia hearing aids are known for their innovative technology, including advanced sound processing, natural sound experience, and sleek designs. They also offer features like direct streaming from smartphones and rechargeable options.
Yes, Helix Hearing provides custom fittings for Signia hearing aids. Our audiologists will take impressions of your ears to ensure a perfect fit and optimal performance of your hearing aids.
Starkey hearing aids offer benefits such as advanced noise reduction, wireless connectivity, personalized hearing experiences, and health tracking features. They are designed to provide clear sound quality and improve overall hearing health.
Helix Hearing offers various tinnitus treatment options, including sound therapy, counseling, and the use of hearing aids with tinnitus masking features. Our goal is to help you manage your symptoms effectively.
Tinnitus can be managed effectively through a combination of sound therapy, lifestyle changes, stress management, and using hearing aids with built-in tinnitus maskers. Our audiologists will work with you to develop a personalized treatment plan.
Widex hearing aids use advanced digital signal processing, automatic sound adjustment, and connectivity features for a natural listening experience. They are designed to provide clear sound quality and seamless integration with modern devices.
Yes, at Helix Hearing, our audiologists will customize your Widex hearing aids to match your specific hearing loss and preferences. We ensure a comfortable fit and optimal performance through detailed assessments and fittings.
The audiologists at Helix Hearing in Hobart offer comprehensive hearing care services, including hearing assessments, hearing aid fittings, tinnitus management, and earwax removal. They use the latest technology to provide accurate diagnoses and effective treatments.
You can book an appointment with an audiologist in Hobart by visiting our website, calling our clinic, or filling out the online booking form. Our team will assist you in scheduling a convenient time for your visit.
During a hearing test at Helix Hearing in Hobart, you will undergo a series of evaluations, including pure-tone audiometry, speech tests, and middle ear function assessments. These tests help determine the type and degree of hearing loss.
Yes, Helix Hearing provides hearing tests for individuals of all ages, from infants to seniors. Our audiologists are skilled in conducting pediatric hearing assessments as well as adult and workplace hearing evaluations.
Helix Hearing in Hobart offers a variety of hearing aids, including behind-the-ear (BTE), in-the-ear (ITE), receiver-in-canal (RIC), and completely-in-canal (CIC) models. Each type is selected based on your specific hearing needs and lifestyle.
Our audiologists will help you choose the right hearing aid by assessing your hearing loss, lifestyle, and communication needs. We provide personalized recommendations and offer a range of hearing aids to ensure the best fit for you.